We emphasize quality in all the products we have available. Our dry goods are brand name only and represent the top manufacturers. Our meat is exceptional and is a primary reason customers continue to reorder from us year in and year out. It is not unusual for someone, who has had a meal prepared by one of our customers, to call us and ask how they can get the same meat as their friends.
What could be more convenient than having groceries packed for you and delivered right to your door? That is such a welcome change for people with busy lives. Cutting in half the frequency of visits to the grocery store is something our customers are thankful for. Using the time saved for more important things is what convenience is all about.
Comfort is an unusual description of a benefit from using our service. Knowing that there is a professional and dedicated customer service department to address any issues, is comforting. We have, from our inception, believed that taking care of our customers would be the key to growth. Comfort also comes from knowing that the quality of food one is serving their family is second to none.
Canadian Home Grocers opened its doors in 1994. Our founder Marc Burelle, who was already working in the industry, had a clear vision of what kind of company he wanted CHG to be. He envisioned a company that would be founded on the cornerstones of quality, convenience and comfort. Over the years, that foundation has enabled us to grow into one of the largest service providers of our kind in Canada. Our location on Morrison Drive in Ottawa, where we have ample room, enables us to grow and take care of our customers. Many recognize our sign as it has been visible, from the Queensway at the Pinecrest Rd off ramp, for the last 12 years.
We have customers who have been using our service for more than 10 years now, with thousands more being added yearly. Admittedly, many of our new customers did not realize that there was a less stressful way to get groceries, one that was convenient and fit perfectly with their busy lives. When they took the time to take a look, they discovered a professional service where everything is done for them and yet still makes financial sense. We have been compiling a list of actual e-mails from our customers expressing why they love our service. They reveal some interesting observations as to how they are benefitting. (To view them, be sure to go the section ‘What Customers are Saying’).
GET IN TOUCH
We would love to add you to our family. Please enjoy our website. We hope you find it informative. You are welcome to contact us with questions, requests or observations. We hope you decide to take a peek and discover for yourself what we have to offer and how we can benefit your family.
Very happy with the quality of meat and the service from our sales rep John. We have never felt pressured by John. We have been happy customers for quite a few years now !!
At the beginning of ordering from Canadian Home Grocers I had purchased some dry goods and can goods but the last two years I purchased only my meats and the ketchup as I buy most of my can goods etc by bulk. Canadian home grocers is awesome because all your meat is individual packs and if there is something you don’t like they will exchange it for you the next time their in town. I give them thumbs up ,very good quality meats at an amazing price and you get to choose how many payments you want to have during the year of paying.
Canadian Home Grocers is a wonderful way to help make life easier and feel good about feeding the family. It gives us access to hormone free and great quality meat in a convenient manner. Love your company. Thank you for your service.
Wanted to drop you a note to say how much we are enjoying the order we placed with your company. All the red meat according to my husband is just delicious and my chicken, be it ground, boneless or whole, tastes really good. We have some way to go till we are ready to ask for more of our order but I wanted to give this feedback.
I love the way this works. I always have meat in my freezer. Even if we are having financial troubles, I know we still have food. The meat is better than grocery stores, and you especially see the difference in the chicken. There isn’t as much water that cooks out of it. I have less stress on grocery day because I buy way less than I used to. I always get polite and happy service when I call for my next order. I have never had any complaints.
The service is friendly and exceptional. When we first ordered we weren’t sure what we were getting into. After getting our first order, we’re now looking forward to our second one. We are pleased with everything. Food is great, but it’s the meats we’re really sold on.