Canadian Home Grocers opened its doors in 1994. Our founder Marc Burelle, who was already working in the industry, had a clear vision of what kind of company he wanted CHG to be. He envisioned a company that would be founded on the cornerstones of quality, convenience and comfort. Over the years, that foundation has enabled us to grow into one of the largest service providers of our kind in Canada.
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Check out this great write-up about Canadian Home Grocers on Ottawa-Businesses.com!
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We have customers who have been using our service for more than 10 years now, with thousands more being added yearly. Admittedly, many of our new customers did not realize that there was a less stressful way to get groceries, one that was convenient and fit perfectly with their busy lives. When they took the time to take a look, they discovered a professional service where everything is done for them and yet still makes financial sense. We have been compiling a list of actual e-mails from our customers expressing why they love our service. They reveal some interesting observations as to how they are benefitting.
I would just like to say how much we have been enjoying getting Canadian Home Grocer’s products. We have found their meats to be excellent quality and portion size. We have ordered beef, pork, chicken and fish and have enjoyed all. I found the ground beef from the grocery store to be not as lean, and generally not quite as good quality. CHG’s roast are all good cuts and cook up well. The convenience of just going to the freezer as opposed to the grocery is fantastic.
As well as the quality of the products, I would like to say that any of the staff we have dealt with at CHG have been friendly, helpful, and always great at answering questions. Their deliveries have always been when expected and the orders complete and no problems.
We have been customers of Canadian Home Grocers since 2003 and with kids in the house; it has been a great service for our family. Our boys have grown through their teenage years and we went through a lot of food in that time!
The food is great quality as is the customer service and very convenient for a busy family. Thank you CHG!
Barbara & I have been purchasing our food from Canadian home grocers for a year now. We especially like the value, quality & taste of the meat (flash frozen) and that it comes from local sources wherever possible. We also appreciate that CHG can cater to the customer and split up food orders depending on the freezer space available. The cleaners also work very well such as the iron cleanser. And finally we like to support a local business.
Ordering with CHG has been a complete delight from beginning to end. From dealing with the initial sales person who came to our house, to the customer service staff who answered my many questions to the kind and polite man who delivered our orders, we’re completely satisfied with our decision to order with Canadian Home Grocers.
What’s even better than their staff, is their meat! In the last years, not once have we been disappointed with their products. The packaging is always air-tight, the meat stays fresh for months on end and we love the individual size packaging.
In addition, all their re-order promotional packages and referral programs are excellent – we take as much advantage of them as possible. Thank you CHG for making my life easier!
Purchasing groceries through Canadian Home Grocers means that there is always food in the house – especially meat in the freezer. It cuts my shopping time in half and saves trips to the grocery store. In addition, the staff is always pleasant and accommodating. I would recommend the service to anyone who would rather do anything but walk the aisles of a grocery store!
Thank you to everyone at Canadian Home Grocers for the great service that we have received over the years. Always friendly staff ready to serve you the way the customer wants to be served. Delivery is always on time, orders are always bang on and quality of the food is second to none at a price that is affordable.
Keep up the great work.
We have used the services of Canadian Home Grocers for the past three years. We are particularly pleased with their meat selection, which we have found to be superior in texture and taste. With the recent scare over tainted beef people need to be especially cautious, but we had no reservations in ordering from Canadian Home Grocers. A lot of family and friends were concerned but we gave them some of our meat to try and they trusted us based on our never having any problems with Canadian Home Grocers in this area. Their business professionalism and follow-up is excellent and we would definitely recommend people trying them out!
I have used Canadian Home Grocers since 2007 and I keep returning every year. I find the quality of their meat is very good and I don’t have to buy meat every week. Living in the country, this is a big plus! No more worrying if the meat will still be good after a ride home on a hot day.
I like their courteous and no-pressure service. What I like is that I can tailor my order to what I really want and I am not locked into packages that I don’t like. I am always looking forward to my order because, this is what we eat!
Canadian Home Grocers helped me survive my growing, ever-hungry teenagers. Now that they are almost all young adults, I have reduced my order to fit my reduced needs but I am always prepared when they come and visit. The meat is in the freezer!
I would recommend Canadian Home Grocers to all young families. Thank you.
I have been a customer for more than 5 years. I have found the service to be exemplary. Prices are excellent, products are pre-packaged to requested sizes and meat cuts, and customer service is very responsive to problems.
The service provided has significantly reduced my overall food budget and allowed me to spend my time in activities other than shopping.
As a long term customer here are some things I really enjoy about CHG. My experience dealing with CHG has always been positive and pleasant. I believe I am now in my 9th year with Canadian Home grocers, and I am still very happy with their service. Why you might ask, most importantly the quality is fantastic and the food always tastes fresh. The meat is sealed and frozen in a way that makes it easy to pull something from the freezer before work and it’s ready to cook when I get home. Because most things are sealed in plastic, if I forget, I just drop the sealed items in some water and within an hour or so is usually ready to cook.
Yearly Discounts for reorder shows me that repeat customers are valued by the vendor, and I do appreciate that.
I can honestly say that I saved at least $1,000 or more per year in groceries, and have the convenience of having things on hand all the time. If you have space for grocery storage, this is a no lose situation in my opinion.
